problems with wireless

[sezweblee]

hi, can anyone help?i am so puzzled!!! :0 i am a virgin broadband customer & up until 3 months ago my wireless network was brilliant! now though, if i take my laptop to my bedroom upstairs i get no internet conection? when i take it back downstairs the wireless network,works fine. i have been in touch with virgin but they are no help at all & just keep sending a new internet box which does not help! please, please help me!! thanks so much everyone in advance xxx : ) sarah

[sezweblee]

anyone?

[johntywino]

I,d love to help you chuck....I never could resist a Damsel in distress. Unfortunately ,being an ancient monument I,ve no idea what a Virgin user IS nowadays! John

[Mobius1]

If you haven't moved your wireless router and used to get a good signal upstairs it's possible that somebody who lives nearby has set up a wireless network and it's interfering with your own.

You can reduce interference by changing your wireless channel. This is done from the router's own configuration menu. Unfortunately it's not possible to instruct you how to do this without knowing the type of router that you have. For instance, is it D-Link, Netgear, LinkSys etc, and also what model number is it?

[sezweblee]

hi, thanks mobius!im on d-link? thansk so much for your great advise! x:)

[Buenchico]

To access a D-Link router's settings, see my post here:
http://www.theanswerb...t/Question957954.html

Chris

[erin-x]

I'm with Virgin too and weve been having a lot of problems. They sent us out a new modem and we bought a new router but it still keeps cutting out, especially when we're using the PS3 upstairs (the router's downstairs). Thought i'd just put that out there.. I know it's not really helpful, sorry :)