ChatterBank0 min ago
Deleting a file
1 Answers
Please help!
I have a malicious file on my computer called c:\windows\system32\gxzfzd.exe which my adware finder keeps warning me about but cannot remove. When I try to delete it manually, it tells me I cannot do so because the file is in use. When I stop it running, in Task Manager, it appears to re-start itself instantly.
How, then, can I delete it?
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Click Start-->Run and type "msconfig" in the box. Then, under the Startup tab, look for gxzfzd.exe , uncheck its box, and restart the computer.
While it's booting, before the picture of the Windows logo appears, press F8. You should see a list of options, select "Start Windows in Safe mode". Then, go and find the file, delete it and reboot. Run whatever adware/antivirus software you're running and see if it works.
While it's booting, before the picture of the Windows logo appears, press F8. You should see a list of options, select "Start Windows in Safe mode". Then, go and find the file, delete it and reboot. Run whatever adware/antivirus software you're running and see if it works.
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