News0 min ago
Accomodation Change
My travel agent has just called to say that they have double booked the 2 bed,self catering villa i booked to stay in on 15th aug for 2 weeks and can put me in a Twin bed b & b instead. i said no thanks i booked a villa and i want a villa. They said that i wont get compensation as the b & b is better than self C so that cancels out the fact that im going from a villa into a room! My options are cancelling free of charge, changing to a different holiday and paying the difference if its more or taking their option. Ive asked them to find me another villa in the same place and i dont expect to pay anymore. I booked it 3 weeks ago. I dont think a twin b & b is the same as a villa! Does anyone no if i have any rights or any suggestions of what i can do? Any help is appreciated. Thanks
Answers
No best answer has yet been selected by AliFlump. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.