Tilly2

[kloofnek]

Hi Tilly2
You have told me on my post for Titan Holidays that you have been with them a few times.
I booked last Friday and they told me that the documents necessary will be sent by mail...she said they do not email at all...I found this very unusual as every other travel company etc.have ALWAYS emails
everything to me(so much quicker and safer),
So what happened when you booked yours,if you don`t mind my asking.
I am not a happy bunny!!

[kloofnek]

Here it is Tilly

[kloofnek]

here is again

[Tilly2]

It is true that everything is sent in the mail. You will get a big envelope containing the booking forms and invoice, the itinerary, the luggage labels, the electronic flight tickets and any other documentation you may need. It comes in a tidy Titan Wallet where you can keep everything.

The same thing happened with the Voyages Jules Verne holiday we went on in June. Everything you need in one place. I like that. It saves me the bother of having to print everything off.

[kloofnek]

thank you Tilly.

They did say it would be a plain envelope.only this is a surprise for my husband and even tho it will be addressed to me,if it says Titan on it,he may nosy...I am watching out for the postman,just in case,can you remember if it is plain?

[kloofnek]

Also,when I do receive them(how long?) can I then reserve plane seats,the agent did say I could ,this is the first time with them,as you can guess.She did say ,also that they have some complimentary flights from Manchester(free!!) but have to wait til Sept.when they are released.Did you know about this?

[Tilly2]

They are very efficient and the documents will arrive shortly. I think there will be a Titan logo on the envelope though.

We have never had to use the flight option as we live in Bedfordshire and the journey to the airport isn't too arduous. I do love their pick up from home service. It takes away a lot of stress.

[Tilly2]

......when you get the paperwork, you can go onto the airline website and reserve your seats.

[kloofnek]

oh gosh!!She promised it would be a plain envelope.Will have to park myself by the front door,trouble is,one never knows when he will come...gone the days of two posts,early morning and lunch time..mine can be as late as 3pm.

[Tilly2]

Well, maybe, as you requested a plain envelope, it will come in a plain envelope. We never have made that request.

[Tilly2]

You're going to need a holiday when all this is over, kloof!

[kloofnek]

I know!!!And thank God,I am not going on the tour...I hate coach travel!!!
Mind you I love him being away,have the house to myself...enjoy a bit of "me"time

[kloofnek]

Just hope he is happy going alone...he goes every Sept to Bilbao to see our eldest daughter and his brother ,so he should be...I go away in August with my daughters and grandchildren to Wales,will be going 3 weeks on Sat.
Then my hubby and I have our big annual one usually in the Spring or Winter.Plus other little hols in between.
Thanks for your help.Have a nice evening Tilly

[Tilly2]

I'm glad I could help, kloof. Let me know how it goes. x

[kloofnek]

Look out for "Tilly2",x

[jno]

if she promised a plain envelope, I imagine that's what you'll get, at least if they do their job properly. I'm sure you won't be the first person to arrange something like this as a surprise.

Lots of holidays I've booked get real mail in response rather than email.

[kloofnek]

I hope you are right ,jno

[kloofnek]

Tilly,the papers came ...in an envelope marked Titan!!!!
My husband picked up the post ,gave me one and started to open the other,of course,I asked what it was...had a feeling..."Oh ,he said it`s Titan,...well I snatched it off him saying that it was not our but for a friend who didnt want it to go to her address .I just hope he doesn`t suspect anything.I have spoke to Titan,had a couple of questions about the info.inside and have asked if they can please send any literature in a PLAIN envelope.
Something I want to ask you...you said in another post I made asking about Titan Holidays that the door to door coach had "proper seats".Did you mean like the ones on a normal size coach.Only I have been in some mini coaches and they were awfully uncomfortable ...but was only short journeys.So are they nice for long journeys???

[jno]

well, I'm sorry they let you down; that was unprofessional. I'd write (or email!) them and point this out. Plain envelope means plain envelope!

[kloofnek]

Too right it does!!!!

[Tilly2]

Hi, kloof. No they are not coach seats. They are really comfortable, plush seats. Don't worry about comfort. He will be fine.