Train Penalty Fare Appeal Won But I'm Still Being Asked To Pay?

[Malaika1992]

A couple weeks ago I was given a penalty fare for not having a valid ticket even though I had a Permit to Travel. Once I had got to the station I realized I did not have enough cash to pay and was given a penalty fare I appealed and it was successful in the letter it also stated that they could of given me an alternative to pay such getting a friend or family member to pay which was not mentioned to me at all.

When I received my appeal letter I received another letter with it stating I have to pay over £40 including a £20 administration fee and the penalty charge and the train ticket and that my appeal is a wholly different matter. I haven't paid anything as of yet but I'm very scared I had no intention of evading a ticket in the first place and I'm not sure what to do? There now saying their going to refer it to court or something and that I could go to jail or face a £1,000 fine!.

[Zacs-Master]

Unless you can post the exact wording of both letters, it's impossible for anyone to give accurate advice.

[ivor4781]

they should have made that clear to you at the time of the appeal,go to a citizen advice bureau

[ivor4781]

keep us informed malaika on how it goes,

[Peter Pedant]

Bascially you copy the letter that says you dont have to pay

and send the copy with a cover letter with the ref numbber and the appeal date and say you will defend it if charged

[Canary42]

Sounds like an administrative cock-up - why not get in touch with them asap asking for clarification/explanation.

[Canary42]

On reflection, Peter Pedant's approach is probably better.