Thomson Delayed Flight

[Donnart]

Were you on the flight to Tenerife from Edinburgh on 27 February which due to a problem with the plane was grounded and after a long afternoon in Edinburgh airport we were taken by bus to Glasgow and eventually flew eight hours later. If tried to claim to compensation were you successful with your claim. I claimed but they say I am not entitled.

[Hymie]

I suspect Thomson are trying to fob you off, hoping you’ll give up.

See this link from moneysavingexpert, which should tell you everything you need to know. There is even a template letter to assist with your claim.

http://www.moneysavingexpert.com/travel/flight-delays

[Buenchico]

Here's the information you need about what to do if your claim for compensation is rejected:
http://www.caa.co.uk/default.aspx?catid=2211&pagetype=90&pageid=15440