ChatterBank6 mins ago
Flight Delay Compensation
I was recently subject to a 33 hour flight delay in Las Vegas. British Airways advised us that the inbound aircraft had a technical issue. After investigation we were advised of the delay and sent to a hotel for the night. The following day we departed Las Vegas and arrived at London Heathrow 33 hours later than scheduled. I have received an email from BA, confirming that I was delayed and that I should use the email in order to claim compensation through my travel insurance.
Could I ask where I stand legally with regards to claiming compensation from the airline itself?
I appreciate we were accommodated at their expense, but that doesn't change the fact we arrived 33 hours late, causing much disruption to our further plans.
Thanks.
Alb.
Could I ask where I stand legally with regards to claiming compensation from the airline itself?
I appreciate we were accommodated at their expense, but that doesn't change the fact we arrived 33 hours late, causing much disruption to our further plans.
Thanks.
Alb.
Answers
Best Answer
No best answer has yet been selected by alb0679. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.This happened to us one, coming back from India on Royal Jordanian, they had massively overbooked the Amman to London leg. We were accommodated, in a fairly awful place, but some people had onward travel plans from London, semi-final FA cup tickets and a grandchild's christening messed up. We acted together, this was in the earliest days of email and eventually got cash payouts from Royal Jordanian, but only after we turned down travel credit and lower amounts.
Full information is here:
http:// www.bri tishair ways.co m/en-gb /inform ation/l egal/fl ight-ca ncellat ion-com pensati on
(Don't be put off by the page heading only referring to 'cancellation'. The information below it covers delays as well).
http://
(Don't be put off by the page heading only referring to 'cancellation'. The information below it covers delays as well).