Cancelled Flight

[losgigs]

OH has just called me to say his flight from Stuttgart to Gatwick has been cancelled due to fog in the southern part of UK. However, Easyjet website states that flight is on time and arrives in 2 and a half hours! Luckily he was able to phone me otherwise I would have had a wasted journey in horrible driving conditions - I'm glad I don't have to make the trip tonight. The point I'm making is why can't Easyjet get it's act together re the info on the website?

[Buenchico]

It would never even occur to me to check flight details on an airline's website. Most of them simply don't have the resources to provide up-to-date information on every flight they operate. The ONLY place I would have looked would have been here:
http://www.gatwickairport.com/flights/

[losgigs]

Thanks for the useful link, Chris. He is stuck there for another day and a half as there isn't an available seat till tomorrow evening. Hopefully easyJet will compensate for the extra 2 nights in a hotel and other expenses. I'm enjoying the break though :)

[Buenchico]

Thanks for your reply.

The easyJet online compensation claim form is here:
https://www.easyjet.com/EN/Reclaim.mvc/Index