Been Away For New Year.

[Caran]

Six of us went to a hotel about 15 miles away yesterday afternoon. We had booked it about two months ago. We had booked 3 ground floor rooms in an annex, two of which were classed as disabled. When we checked in we found our room was on second floor which would not do. Hotel admitted a cockup. Onecouple in our party had already checked in. Hotel said they managed to find a ground floor room that was not occupied due to maintenance problems. They would sort it in half an hour and in the meantime have a complimentary drink. So we sat and waited. After an hour they said they couldn't fix it and would have to get plumbers from Gloucester which would take three hours. Our friends who hadchecked in said they would swap with us and we could have their ground floor room. So that was the room sorted.
Then it was announced no drinks could be delivered to tables during dinner as bar staff were required to serve food, so drinks had to be pre ordered before dinner. We had to join a long queue at the bar. We were given 3 complimentary bottles of wine in lieu of cockups though.
In spite of everything we had a super evening, great food, lots of music and dancing then finding a quiet room to sit and ruminate amongst ourselves.
Hope everyone else had as enjoyable night as we had.
Happy New Yearto all ABers.

[tonyav]

Happy new year, Caran.
Glad it turned out well.

[Mamyalynne]

If problems are resolved in a satisfactory manner it really helps, glad you managed a good time.

Happy New Year x

[Peter Pedant]

Glad it turned out well
I regard disabled facilities as a necessity and not
add-on-if-poss
so glad it worked out