Compensation For Delayed Train Journey

[felly]

I was travelling from Chesterfield to London in late July by East Midland Trains. I had picked the hottest day ever recorded and because of a fire further down the line the train stopped at Leicester. There was no information available from any staff at the station so I took a taxi to the bus station and booked a National Express coach to Victoria. The next two coaches were already full probably because other abandoned passengers had done the same thing. I landed in London at 10 o'clock at night - 7 hours later than originally expected. I claimed compensation but have only received the cost of my rail ticket and National Express coach ticket. The whole ticket price is returned for a delay of 2 hours or more. Am I unreasonable in expecting more than the cost of the ticket for such a delay? I can't find any information on the website. I would be interested in what other people think.

[woofgang]

I think if the incident was caused by a fire then its "one of those things"

[jno]

depends on the train company

https://www.moneysavingexpert.com/travel/train-delays/

A full day's delay ought to warrant more than the bare minimum, I would think, but then I don't own a train company

[TonyV]

If it was not an East Midlands Trains issue, which a fire on the line is obviously not. Cannot see how you can claim for more than your out of pocket expenses incurred. Others may have another opinion.

[felly]

Looks like I am being unreasonable then! Thanks all :)

[TonyV]

felly not unreasonable at all, just asking and getting some opions.

[TonyV]

^^^^
even opinions but I guess you got the gist.