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Condition of loos!
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As an ex-chef I ALWAYS check out the toilets before deciding whether or not to order food, especially in a pub. It's a very good overall indication of how serious the hygiene standards are taken in that establishment.
I don't know if regulations have changed over the years, they generally do, but i'm sure we had to have a seperate toilet for staff anyway, no offence but some customers are pigs! You can't be too judgemental about the decor but basics like soap and paper are a must! I think you did right in reporting them, after all, if they have nothing to hide then there's no harm done is there.
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