ChatterBank3 mins ago
Overbooking by airlines
How do I claim compensation?
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For more on marking an answer as the "Best Answer", please visit our FAQ.denied boarding is addressed by EC regulation 261/2004. you can view a copy at http://europa.eu.int/eur-lex/pri/en/oj/dat/200 4/l_046/l_04620040217en00010007.pdf
You can obtain information regarding your rights under EU law from all major arport information points, many major airlines and online. Do not expect airlines to follow the law however, I was "bumped" off KLM once (and no longer use them) when the gate was open and the passengers were still sitting there waiting to board. When I began to pursue this they simply lied and said I was too late - missed the flight. You and I may end up filing a small claim in court. I urge you to press any legitimate claim you have and report it to the AUC (google for it) if the airline starts to mess you about - not that they can do a lot for you when push comes to shove.