Donate SIGN UP

Travelodge Cancellation Policy

Avatar Image
Mabelcat | 20:54 Fri 05th Oct 2007 | Travel
2 Answers
Online this week I booked a weekend at a Travelodge in Brighton...only the menu scrolled up from December to October and I booked the wrong date. So I cancelled and rebooked for December. NOW...I see that the 'saver' room I originally booked is 'non-refundable'!!

I'll call them tomorrow to get my money back but how can they NOT refund me?

Anyone have similar experiences?

:-(
Gravatar

Answers

1 to 2 of 2rss feed

Best Answer

No best answer has yet been selected by Mabelcat. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Because you agreed to a condition of contract and it's not their fault you didn't check the dates before agreeing!

You'll have to write in on this one otherwise you'll have some parrot on the line who cannot make a decision beyond the applicable rules
Actually, they have a web-support line for matters such as this. The challenge I think you're going to face is that there has now been a delay. Had you written instantly (within the same 5-10 minutes) it might be easier for them to understand.

Airlines take the same position with advance, non-refundable tickets. In that instance, the greatest challenge is that if you buy from one of those awful 'second-skin' booking engines, you're a bit lost because the airline instantly says you must now go to them for resolution.

I wish you every success

Fr Bill

1 to 2 of 2rss feed

Do you know the answer?

Travelodge Cancellation Policy

Answer Question >>

Related Questions

Sorry, we can't find any related questions. Try using the search bar at the top of the page to search for some keywords, or choose a topic and submit your own question.