Question Author
thanks for all your replies. The e-mail address has been very helpful.
I'm thinking of finding out how much we would loose if we cancelled. We didn't pick the cheapest as we though we would be best going for a mid range price, but since I've found more bad reviews since we booked, I know most people give bad reviews and not a lot post good ones, we are quick to complain not to praise.
To be honest I don't know what to do, the apartments are closed for the winter so I can't check with them.
they are ABTA bonded, or we wouldn't have pick them. but thats not much use until you get back.