Hotel Bills

[Dusky]

Can anyone explain why, when recently had cause to stay at an hotel on my own, I was charged a single occupancy subsidy for staying in a single room?

 

It wasn't a room pre-prepared as a single just for me, either.  I turned up on spec and was directed straight there.  There was no way to turn this long thin room into a double, so why?

[SteveD]

You should have queried the single-occupancy supplement at the time.

 

If I were you, I would write to the hotel manager and ask politely for a refund, pointing out that charging a single room supplement for a room which is physically incapable of accommodating more than one person is not justifiable.  Say that you assume a mistake has been made.

 

Keep a copy of your letter and, if you do not get satisfaction, write to the head office ot the hotel chain.

 

[apricot2]

There are hotel chains which don't charge a single supplement, IBIS, Travel Lodge and other such places.  I've recently booked a room in York for January and found there was a huge single supplement to pay.  I have to stay there, no choice so my organisation will have to pay but I agree with you it is galling.  I assume that if you occupy a double room then the hotel may only gain one diner instead of two.

[BenDToy]

I really thought we were getting better in the UK. Many places just charge for the room, regardless of occupancy. Dusky - put up a fight, and stick to your guns, that is outrageous.