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For more on marking an answer as the "Best Answer", please visit our FAQ.Assuming you can get a decent speed if you connect by ethernet you can sometimes get a better speed if you use a dongle extension cable, especially if your dongle is at the back of the pc in a dead spot.
If you have other devices that connect by wifi and you get a decent speed you know it is the dongle that is at fault. Try updating the driver.
If you have no other devices try changing the channel in your router's settings, this can often help.
Look at the physical obstacles between the router and the dongle - thick walls, electrical appliances and distance can affect the wifi speed.
Realistically you should expect to get half the speed over wifi than you get by ethernet.
If you have other devices that connect by wifi and you get a decent speed you know it is the dongle that is at fault. Try updating the driver.
If you have no other devices try changing the channel in your router's settings, this can often help.
Look at the physical obstacles between the router and the dongle - thick walls, electrical appliances and distance can affect the wifi speed.
Realistically you should expect to get half the speed over wifi than you get by ethernet.
You could try launching a 'Troubleshooting' process to see if that finds / fixes any system networking errors.
- RIGHT-Click on the Wireless icon that should be located located along the Windows taskbar bottom right-hand end.
- Select 'Troubleshoot problems'
- Select 'I'm having a different problem'
- Select 'Use a specific network adapter ...'
- A list of network adapters will display, select your wireless dongle adapter and then follow the on-screen instructions'
Failing that, as hc4361 suggested take a look on the wireless dongle manufacturers web site to see if there are any newer drivers for your device.
- RIGHT-Click on the Wireless icon that should be located located along the Windows taskbar bottom right-hand end.
- Select 'Troubleshoot problems'
- Select 'I'm having a different problem'
- Select 'Use a specific network adapter ...'
- A list of network adapters will display, select your wireless dongle adapter and then follow the on-screen instructions'
Failing that, as hc4361 suggested take a look on the wireless dongle manufacturers web site to see if there are any newer drivers for your device.
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