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Indian Call Centres..

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MadMen | 21:29 Fri 05th Apr 2013 | ChatterBank
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As I type this, I'm on hold to Talk Talk. It's a call centre, based in India.
The guy is really lovely, and helpful, though he has to keep putting me on hold to find out what the flump is going on.
Love how he keeps calling me "miss Charlotty" (my name is Charlotte/Charlie) bless him.

Do you get annoyed with the language barrier, or are you patient (like me) ?

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" why do they all have English names?"

Er, excuse me? I just spoke to someone, in India, called Mike...
Mmmmmmmm.
http://www.youtube.com/watch?v=ix9OP1i9UN8
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Lol. Stop calling me that.

:))
my heart sinks when i hear the accent of the person who answers the phone

drives me mad. i try to be patient, as i know they are just doing their job, but when you have explained the same thing numerous times, and cant think of any other words to use or ways to say what you mean - and you know that if you were speaking to a native english speaker they would have understood instantly, it gets ridiculous.

the giving themselves names like steve etc is just pointless as it fools no-one
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