Email Recieving Failiure

[tali1]

Recently , on my yahoo mail some of the email sent from my employer are failing(they are not in junk or other folders), whilst others from them get thru.My employer says my email is the only one they have problems with
All other emails from other recipients are received fine.So what is going on ?- how can the same email address sometimes fail ?

[Buenchico]

How are you receiving your Yahoo mail? If it's via an email client (such as Outlook Express, Windows Live Mail or Thunderbird) or via an app on your phone or tablet, it's likely that Yahoo is marking the mail as spam before it's sent to your computer/tablet/phone. That's why it won't appear in the junk folders on those devices.

The way to fix that problem is to access your Yahoo mail from the Yahoo website, using your web browser (such as Internet Explorer, Firefox, Chrome, Safari or Dolphin). Then you'll find the missing emails in the LOCAL junk folder (which you won't see with an email client or mobile app), together with an option to mark them as 'Not spam', so that future emails should arrive normally.

[tali1]

I logged in thru Yahoo -only have trash folder - nothing there.They don't appear/appear same whether phone/tablet desktop

[Buenchico]

I'm lost then. Sorry!

However Hotmail/Outlook and Yahoo have always been totally appalling email services, so perhaps it's time to change to a decent one?
http://www.gmx.co.uk/
(If you set up a new GMX account you can use the 'Mail Collector' facility to get mail sent to your old Yahoo address automatically forwarded to you. You might even find that they no longer go missing!).

[tali1]

When you say appalling do you mean in terms of security?

[Buenchico]

I mean (among other things) completely losing users' account details, so that their accounts suddenly disappear with no way of getting them back, not to mention passwords not working, emails going missing, etc, etc.

Gmail is far more reliable but I'm no great fan of using Google's services, so I prefer to use GMX (which is provided by one of the world's biggest and most reliable internet services, United Internet AG). It's an excellent service.