Refund For Gas Leaking From Meter

[chrissa1]

When I read my gas meter last month and submitted the reading on-line, it told me that the reading was in excess to what it should be. I thought it strange but submitted it, anyway.

When I read it today, I smelt gas and the same thing happened. I rang the emergency phone number and an engineer came out within 20 minutes and diagnosed quite a strong leak coming from a screw connection.

Do you think it is worth speaking to First Utility to ask for some sort of refund or, should I just "suck it up?"

[grasscarp]

Worth trying.

[grasscarp]

(asking not sucking)

[Mamyalynne]

I'd definitely contact them , if you don't then you'll never know.

[dannyk13]

Why should you pay for gas you haven't used, definitely claim.

[chrissa1]

Thanks, all. Lol @ grasscarp.

[chrissa1]

Just rang First Utility and they have referred my account to the "disputed bills" department, who are going to get back to me within 20 days.

"Shy bairns get nowt", as they say. :)

[whiskeryron]

Also beware of gas leaks from faulty underwear.

[chrissa1]

I Beg Your Pardon!!!!! WR! Really!! ;)

[Buenchico]

I'd be amazed if you can get much.

I use my gas hob every morning. I also use it at other times and use my oven as well for occasional casseroles, etc. My total gas bill (excluding the ruddy annoying standing charge) is around £3 per quarter.

I can't believe that the amount of gas lost from your connection was anywhere near to the total that I use in a quarter (otherwise you'd have probably blown the house up by now), so you're looking at a pound or two at the most.

[chrissa1]

I use mine for the CH and HW though, Chris. We'll have to wait and see. You never know.

[Dogsbody2]

You won't get anything unless the leak is directly at the connection between the meter and your pipework. In other words it could be blamed on the joint at the meter, which is the responsibility of the supplier.

Otherwise the pipework is your problem. It works the same as if the water leaked your side of the meter.

Surprising no one has pointed this out already.

[chrissa1]

Hmpf!!!! :(