Email Problem

[Caran]

Whenever we are away from home either in this country or abroad, I cannot send any emails. I can receive them ok.
Ones I have composed go in the out box until I come home then they go ok.
Anyone any ideas what I can do to cure this problem?

[Buenchico]

Well, I'm guessing that you're using your iPad but it does help to know these things!

It appears to a problem with your SMTP server settings. At a guess, it's likely that you need to enable 'authentication':

Go to Settings > Mail, Contact, Calendars

Select your email account.

Scroll down to Outgoing Mail Server.

Click SMTP.

Change 'Authentication' from 'None' (which I suspect it currently is) to 'Password'.

That will hopefully work but you might need to change some other settings. If so, we'll need to know what comes after the @ symbol in your email address).

[Caran]

Thanks Chris, I've done all that. Will this change anything when I'm at home?

[Caran]

I have just sent OH an email so everything ok. Thank you.