Returning A Package To An Ebay Seller

[Lynn_M]

I need to return some bedding that I bought on eBay, due to the fitted sheets being 4" too small in width to fit my mattress. The seller accepts returns but expects me to pay the postage, which I find reprehensible since it's his sheets that are too small. It won't be cheap sending them back either since there's a duvet cover, two fitted sheets, and two extra pillowslips.

The seller did give the size of the sheets in the description, but I took it for granted that sheets sold as 'double' would fit a double mattress. It turns out that some double mattresses are bigger than others; mine's 4' 6" wide and the sheets would fit a mattress that's only 4'0", and there can't be many 4'0" mattresses about. In any case, he gave the measurements in centimeters, which is difficult to understand and estimate.

Shall I just keep the bedding and give him negative feedback (something I've never done before to an eBay seller)?

[Daffy6543]

I also have an extra deep mattress, double fitted sheets will fit but not reach down the sides and go underneath.

[Smowball]

My son has a four foot bed and it definitely isn't described as a double. It was actually called a three quarter bed. If he said the sheets would fit a double then he is being misleading.

[murraymints]

4' 0" is often described as small double....no escaping the fact that measurements were given..and not checked...

[tamborine]

Its sold by Argos. Exchange in your local branch.

[Lynn_M]

I've just borrowed a tape measure that measures in cm. The width of the fitted sheet - from seam to seam - is 118cm, or 46½" with the elastic stretched. That's 19cm short of what the seller claimed!

[hc4361]

Argos is not the seller

[hc4361]

In that case contact the seller again with your measurements. If he doesn't agree to refund the postage costs go through the eBay resolution centre

[whiskeryron]

I would suggest that you made the mistake when ordering,you need to return to sender at your own expense.

[tamborine]

Advert says collect Argos

Collection:

FREE Click & Collect from your local Argos  

Est. collection date Thu. 28 Jul.

Select a store

[Lynn_M]

"Its sold by Argos. Exchange in your local branch".

No, it's only where I picked the package up from. They don't actually sell them, as far as I know. Packaging states what the seller is claiming

[hc4361]

Lots of eBay sellers use Click and Collect at Argos and other stores.

[tamborine]

Hmmm, learn summat new

[RetroChic2]

Lynn - go through the resolution centre and ask for a return. In the relevant box tick 'not as described' then add in the further info box 'does not fit standard double bed. This is all you need to do -Ebay will send you a link to a prepaid return label which will cost you nothing and be taken from the Sellers account whether he likes it or not.

[Lynn_M]

Perhaps I should contact the seller first (what do you think?), but then again, maybe I ought to go straight to eBay Resolution Centre, just to cover my ar*e. That's a good idea, Retrochick

[fiction-factory]

>And he gave the measurements in centimeters, which is being duplicit.

I always use centimetres. It's the system of measurement that's been taught in schools for years.

[Lynn_M]

"I always use centimetres. It's the system of measurement that's been taught in schools for years"

You even measure beds & bedding centimetres? Even your height and weight?

[hc4361]

My nurse and GP measure and weigh me in metric - then I have to convert it.

[grasscarp]

If he gave size in centimetres he was not being duplicitous. Definitely contact seller. Don't leave a negative either as I cant see he has done anything wrong. (I have never left a negative for anyone). Someone left me one which was not deserved and I have to wait for a year for it to come off my record.