Rural Broadband No Fibre Poor Speed Problem??

[dee2912]

Hi I live in a rural part where I have no fibre broadband and the speeds are terrible (post office broadband) unable to load videos and some normal apps like what's app struggle too, iv purchased an "ID" network mobile mifi and it works great even runs my Netflix too but the trouble is it's limited to 20gb ( can't get any more data ) which uses up very fast and add ons are extremely expensive for it, most data I can buy for a mobile mifi is 50gb from EE no guarantee until I have it purchased and home to what exact speed I could get and il still have a limited usage as it's only 50gb, I was wondering if anyone can advise of what I could do or if there is anything I could do any devices boosters etc any help would be great, thanks

[whiskeryron]

Do you have BT broadband ? I live in rural Herefordshire & recently we have been given the option to get fibre optics which is fantastic. Also we have no mobile signal in the village at all so we decided to go with O2 who have an option called Tu Go which uses the BT wifi system to communicate with the O2 mobile system.

[dee2912]

Hi iv not got bt broadband I went with post office broadband as there call package was the best at the time but I'm being told by Bt that they have no plans to take fibre broadband up our way although it passes by and misses us by 300metres, it's terrible can't do anything with internet or smart tv

[hc4361]

What speed do you get if you connect your pc to the router by ethernet?

[hc4361]

EE will give you 32GB a month for £28

[dee2912]

Sometimes as little as 0.10mbps some videos will just cancels and crash wand won't load they say I can get up to 0.75mbps but that is a massive overstatement

[dee2912]

hc4361, 32gb isn't a lot of data for a home it will use very quickly

[hc4361]

It's the 'up to' that's the catch all. I take it all your equipment and lines have been checked. If they haven't, insist on it.
If you are out of contract consider changing supplier. If you are in contract you can cancel the contract without penalty to you if you are consistently not getting the speed you were told to expect.
Check the BT site and see what speed they say you should get:
https://www.productsandservices.bt.com/products/broadband-packages


If your internet is slow when you are connected by ethernet and there is no fault anywhere there is nothing you can do to boost the speed.

[Hypognosis]

@dee2912

With speeds that slow, it seems obvious that the fibre optic cable being nearby is purely academic and that you're connected to the nearest BT phone exchange by however many miles of copper wire that might be. I'm only 1 mile from an exchange, the other side of town and I get only 7/8ths of the speed I pay my ISP for (monthly useage is unlimited).

First port of call is your service provider. Ask if your speed has been "choked" for any reason. They get fined less if they provide a reduced-speed service to hundreds of customers rather than provide service as advertised to customers near the phone exchange but zero service to remote places, such as where you are. This is a roundabout way of getting them to admit that they have customers with even worse speeds than you are getting.

Ideally, it is a localised line fault, or problem at the phone exchange and your call will prompt them to get it fixed.

[Hypognosis]

@dee2912

This page

https://www.cable.co.uk/guides/rural-broadband/

has sone useful suggestions for rural speed problems and has a postcode checker to search for services available in your area.

Saved me some typing, it did!

[dee2912]

Thanks for ur answer valuable reading but Iv came round in a circle again still no better off