Postcards!

[Scarlett]

Tell me what you think. I wanted to make some funny postcards for presents at Xmas. I designed the images and asked the local printers if they did postcards. They said they did, so I sent the images over. When I received the postcards they were A5 rather than A6- way too big, and didn't look like postcards. They charged me £66 instead of £44. When I queried this they told me it was because my image was A5. However, I had no clue what size the image was, it was just a jpeg I attached! I thought they would re-size it onto A6- postcard size. Now I have a lot of very big, very expensive not-really postcards.
Who is in the right here?!

[vulcan42]

Gromit.
\\ The printer will print whatever size of artwork you supply. You supplied the wrong size, so it is your fault. //
The printer I deal with prints A3, A4 and A5 posters for the society I belong to all from the one photograph submitted. I also send photographs to a gardening magazine and although they are the same size the magazine will print them as A4, A5 and smaller, as necessary.