Bank Transfers

[top_driver]

Has anyone had issues with making a bank transfer either accidentally transferring to wrong account or, having been scammed (online purchase). And has anyone got the money back from this

[murraymints]

yes...£150 taken for on line purchase I never made....fancy lingerie...Barclays refunded immediately pending investigation..They sent me a form to complete with details of transaction and a declaration to sign....no probs..they informed me some time later an error had been made by vendor...

[waterboatman]

At least it got sorted out minty. But such errors should not happen these days, should they!

[fiction-factory]

It is very difficult for the bank to get the money back from the wrong account if the recipient doesn't cooperate.
Whenever I set up a new payee for a transfer I always transfer just £1 to check it has gone to the right place then transfer the rest as I am always worried I could key the wrong number.

[Old_Geezer]

Yes. Had a purchase show on my statement that I'd never made. Bank refunded but insisted I tell the police. Didn't seem to realise it wasn't some unknown person that had taken my money without my permission, the bank had. If someone had stolen from the bank they ought to report it, not cover their loss my taking money from my account and expect me to report their theft for them. Even stranger, the cop seemed to think I'd not sign the statement as I might suddenly remember buying something !!!!!!!!!!!!!!!!!!!!!

[fiction-factory]

The bank didn't take the money from yur account though to cover its loss. Someone else took it and the bank reimbursed you. But I agree it's shouldn't be up to you to report it to the police- unless they felt a family member for example had been involved.
The recent Tesco episode was worrying because it shows criminals in Brazil or wherever it was can get into a bank's systems and inconvenience us in the short term.

[Buenchico]

I've accidentally entered a wrong digit on a (paper) form when transferring money from my account to someone else's. I had no problem getting my money back.

Santander phoned me to alert me to the fact that someone had taken out £800 from my account, across a three day period using a cash machine nowhere near to where I live. I got the money back very easily.

Although many people love to criticise them, most High Street banks are very good at sorting out problems with money going astray.

[Jackdaw33]

Agree with Chico. Banks are pretty good with this sort of problem. I was once scammed because I had foolishly given my bank card details on a website. Bank refunded no problem, even though it was technically my fault for giving details in the first place.

[Old_Geezer]

No they took it from the bank. There had been no permission to extract money from my account and so the bank was responsible for keeping my money safe; so any false claim that they fail to spot is a crime on them not me. They opt to pay a false claim then they decide to be generous and charitable with their own money, and not try to reimburse themselves with mine; money that they are supposed to be keeping safe.

[top_driver]

So it is possible to get money back depending on the circumstances. My situation is pending at the moment. I made a transfer from eBay purchase and got an empty box my only proof would be the price of postage the item I got and images of what I received.

[woofgang]

have you opened an incident in ebay?

[top_driver]

I have indeed but nothing being done so far

[hc4361]

Why didn't you pay by PayPal? Did the transaction actually go through eBay?

[fiction-factory]

sorry I don't follow all of that OG- yes, the crime was against the bank- and it was them that lost out not you (although you lost out temporarily until it was discovered and sorted). I agree as I said before though that i can't see why you would have to call the police. Criminals are clever and can clone cards or find other ways of taking money from accounts.