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I had recently purchased a Tevion DVD fplayer from Aldi. I have been using it from time to time untill recently when it started to sound like it has an engine. I want to get in touch with Tevion to let them. Unfotunately I have no number for them. Can anyone assist pls?.
Regards,
Maros
No best answer has yet been selected by Khairaoui. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Another thought.The last time I was in Aldi a customer was returning goods.The assistant said that faulty goods ,returned within twelve months , were replaced or refunded. I think you would need proof of the date of purchase , such as the receipt or a bank statement, if a debit card was used.
Your contract is with Aldi not with Tevion,and it is Aldi's responsibility to put matters right.However if the DVD player is more than 12 months old ,you will have to deal with Tevion. Good luck.