Delays In Getting Repeat Prescriptions

[wiltsman]

I went up to the village's Lloyds Chemist around 5.30pm this evening to collect a repeat prescription that I sent through on-line to the surgery on Sunday.

Previously, this would mean allowing two working days to for it to flow through the system and I would generally leave it until just before closing time on the Wednesday to collect, effectively three working days.

Tonight however, my prescription wasn't ready, and I was handed a leaflet which showed that in future, any repeat prescription requests received at the surgery on a Monday would not be available until the Friday. Even worse, any request received at the surgery between a Tuesday and a Friday will now take six days before they can be collected.

Am I wrong in thinking why, in this age of computerisation, it now takes twice as long to process repeat prescriptions as it did a few years back?

Maybe what I have described is the norm. Can anyone tell me, how long they have to wait for a repeat prescription?

[mikey4444]

silliemillie.....then where is the scrip ? If its not at the Chemists, the it hasn't been sent by the Surgery surely ?

[grumpy01]

I place my repeat order in the postbox in the local health centre say on a Monday morning and it is available on the Wednesday.Only stipulation is that any repeat placed in box after midday is dealt with on the next working day i.e. Tuesday making it available for collection on Thursday therefore complying with the advice to allow 48 hours for repeat prescriptions.On collection of tablets a repeat slip is inside for you to order again in however long.