Motoring7 mins ago
Accidently Pressed Buy It Now On Ebay
8 Answers
Help, I was browsing on Ebay and accidently must have brushed the 'Buy it now' tab on my tablet screen. I really, really don't want this item which would cost me £107 if I had to buy it. Its only in my basket, I haven't pressed 'proceed to checkout' What do I do to get it out of my basket? Really worried now. Any help appreciated.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.Even if you had completed the purchase, under the Distance Selling Regulations, provided it was not an item in the exemptions list (which covers things like perishables, travel tickets and a few others) you have an absolute right to change your mind without having to state a reason and receive a full refund (including postage and packing). You have 14 days to exercise this right.
...although the now defunct Distance Selling Regulations [Consumer Protection (Distance Selling) Regulations 2000], having been superseded by The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, did not (and does not) apply to private purchases.
Where the regulations do apply, i.e. non-exempted purchases from a trader, there is no absolute right to receive a full refund for a change of mind;
refundable delivery costs are limited to the cheapest standard delivery rate offered, e.g. if you upgrade from 2nd Class to 1st Class, the refund will be 2nd Class only;
refund of purchase price can be reduced where goods show signs of unreasonable use that has led to diminished value (deductions cannot be made for removal from packaging or having been tried/checked).
Also, there would be no automatic cover of the return postage, provided that is clearly stated in the original listing.
Refunds for faulty goods are not limited by the above.
Where the regulations do apply, i.e. non-exempted purchases from a trader, there is no absolute right to receive a full refund for a change of mind;
refundable delivery costs are limited to the cheapest standard delivery rate offered, e.g. if you upgrade from 2nd Class to 1st Class, the refund will be 2nd Class only;
refund of purchase price can be reduced where goods show signs of unreasonable use that has led to diminished value (deductions cannot be made for removal from packaging or having been tried/checked).
Also, there would be no automatic cover of the return postage, provided that is clearly stated in the original listing.
Refunds for faulty goods are not limited by the above.
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