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"your Authentication Could Not Be Completed Because Of A System Error. If This Happens Consistently, Please Contact Your Csr."

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shivvy | 22:25 Mon 07th Dec 2015 | Internet
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I tried making a donation to Children in Need this evening. Everything seemed to go ok until the card verification page came up. When I put in my verification details I got the message "Your authentication could not be completed because of a system error. If this happens consistently, please contact your CSR."
I'm not sure if this means that the payment hasn't gone through? Can a payment be made if the card hasn't been verified?
I haven't yet received a confirmation/thankyou email which makes me think it hasn't gone through however the page with the message on it is entitled 'donation confirmation'.


Can anyone advise? Thanks you.

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Avatar Image Ellonly836
Plug in your tax obligation recognition number of social protection number on the message boxes. https://citicardslogin.org/citi-card-login/ that lies on the right-hand man side of the screen.
11:20 Tue 03rd Apr 2018

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