But I have been reduced to near breaking point by Mediquip Birmingham branch
This is the email I just sent which explains
Dear Mediquip
Re John xxxxx Died 20/06/18
Have you any idea how distressing it is to have the bed your husband died in, sitting in your lounge . My husband died Wednesday night and the company who provided the mattress collected it friday. Your organization however does not think it matters once you have made the initial delivery because you initially said Friday 29th When I begged (in tears) for it to be collected sooner I was told the collection would happen Monday
As no one had arrived during the time slot given I phoned back to be told the driver had not been able to contact me. Funny that I was sitting by the phone and listening for the door all the time. I was told someone would come after they finished another job. Well someone came and took the small stuff that was sent on an earlier delivery, (toilet frame, walking frame etc) but he couldn't take any of the other stuff because it wasn't on his job list.
I phoned back after a long wait I got through to a member of your team who said all he knew about was the order that had been collected. All he could suggest was a colleague phones me tomorrow. I am going to register my husbands death tomorrow morning and til then All I can see when I sit down is the pigging bed,
I cant stop crying because it is so painful, Don't you have any idea the hurt you must be causing I am here alone having to deal with other peoples ineptitude
Please get this sorted Tomorrow afternoon I will be in from 1300
And there you go with the next stick that Mamy mentioned.
Rowan, you made a promise but you were prevented from keeping that promise. In my view you have nothing to feel guilty for. I was always very touched reading your posts about Red and his last few weeks. It struck me how cared for and loved he must have felt. If you can send someone on their final journey in the way you did Red then I think that is the most loving things you can do for someone.
It's very very early days and in my experience, you will be very sensitive to everything that is said to you and it is easy to get upset about just about everything. Feel free to be angry and sound off but trust me, you will settle down in time. What you are feeling is completely normal.
Sorry to hear this Rowan, I can imagine it's very distressing - have they got a Twitter account? Companies seem to respond quite quickly when their dirty linen is aired in public. You'd think they'd have systems in place to act quickly.
Apparently not, I couldn't get it outside because I don't have the special key to dismantle it. I do however have a very big sledgehammer that is calling to me. Of course I might not be able to lift it after all these years
can someone go with you today Rowan ? you are allowed to be angry at the world at this time you know, but please don't punish yourself, you did amazingly well for Red, when he needed you, you were there....life is full of ifs and buts, however, there can be no question how much you both cared for each other, and he knew that well too....
No, on my own until Saturday. How hard can it be, no don't answer that. Once the bed is gone I can get the room straight I might feel more like visitors. The council have been waiting for Dave to die so they can get in and rewire the flat and put in a new water tank. I thought I would get all the upheaval out of the way and then redecorate.
I know it sounds strange but thinking ahead like that feels ok. It's like Dave is saying ok you held off for my sake now it's your turn Rowan, just don't spend all your money,
Rowan, you've done an amazing job. Red left this world from where he wanted to. Don't bottle it up, you will do yourself no favours. You have the right to rant, rave, shout and scream, throw things is you so feel.
Dave didn't like me losing my temper he said it was terrifying. I don't shout and scream I go cold and he said it was like looking at a hurricane on the horizon. All you can think is oh $h1t