During the last two weeks of his illness Dave was also a low priority despite being in pain and distress, after being told he had to be admitted we first had to wait for a bed to be available, about 5 hours and then four hours for a non urgent ambulance. The crew in our case were told to take Dave to a bed, and they just left, they were at the end of their shift. It was lucky I was able to give a handover to the nursing staff. He arrived on the ward before 11 pm. And didn't see a doctor for pain medication until 4am. He couldn't even get into bed because it hadn't been changed after the previous patient.