Standard Broadband 12 Month Contract

[Theseeker123]

Hello all,

I`m looking to switch Broadband to an ISP which offers a 12 month contract, without supa dupa fibre thingies (`cos BT reckons it`s not available in my area), 12 months because I don`t want a heavy `fine` if I find it doesn`t provide what I want(or advertised).

I`m looking for a 12 month contract, broadband, not fibre, with anytime calls an option, with line rental included I have the PO at present and they don`t seem to work very well with Firefox.

Can anybody suggest a good alternative please?

[Buenchico]

The Money Saving Expert website puts Now Broadband at the top of its current list but it's only available to customers who've not had a Now TV or Now Broadband contract before and only in some parts of the country:
https://www.moneysavingexpert.com/phones/cheap-broadband/
(Now TV/Broadband is, of course, part of Sky).

Try this tool to find the best deal available in your area:
https://broadband.moneysavingexpert.com/

Remember though that any service which comes through your phone line will be one which BT Wholesale has sold to your ISP. So there's not going to be a great deal of difference between different ISPs (except in their prices and/or customer support). If you're having problems using Firefox with your current provider they're not going to go away if you switch to a different one.

Try refreshing Firefox, as follows:
1. Note down the names of all extensions which you're currently using and wish to retain. (e.g. AdBlock Plus or a video downloader). To do so, click on the hamburger (three lines, top right) and then on Add-Ons. If 'Extensions' isn't already pre-selected, click on that too.

2. Click on the hamburger and then on Troubleshooting Information.

3. Click on Refresh Firefox (top right).

Refreshing Firefox takes the program back to its 'out of the box' state but retains key things like your bookmarks. However it removes any extensions you've installed so, lastly, . . .

4. Return to 'Extensions'. Then search for and reinstall whichever ones you want to keep.

[Theseeker123]

Hi Buenchico,

As ever, your answer makes sense, however I`ve looked at Now TV, but they say it`s not available to me in my area. I`ve tried refreshing Firefox on the advice of my present ISP but it didn`t improve.

I`ll now try your second option (in your area)money saving expert.

From what you say, I`m better off either staying where I am or going to BT , but there`s still no 12 month option.

[Hopkirk]

If Firefox isn't working well why not just use another browser?

[TheChair]

Changing your ISP because you have problems with your browser is like changing your electricity supplier because you have problems with your fridge.

[Buenchico]

Just a thought, TS123:
People who've been using Firefox for a while tend to have the original (32-bit) version on their computers. However most computers have 64-bit architecture these days, so it makes sense to switch to the 64-bit version. I did so a while back and I've certainly noticed some improvements in the way that Firefox responds.

To check which version of Firefox you're using, click the hamburger, then 'Help' and then 'About Firefox'. If it shows '32-bit' then check whether your computer has 64-bit architecture:

Click 'Start', RIGHT-click 'Computer' and select 'Properties', looking under 'System' for the information.

If you're using the 32-bit version of Firefox on a 64-bit machine (as I was until fairly recently) upgrade it. The instructions are here
https://support.mozilla.org/en-US/kb/switch-32-bit-64-bit
but DON'T use the link to the US version provided on that page. Use this one instead:
https://www.mozilla.org/en-GB/firefox/all/?q=English+%28British%29

[Theseeker123]

Hi Buenchico,
I downloaded the 64 bit version when I changed my computer about a year ago, and it`s now got the latest version. I checked out Money saving etc earlier and the suggestion was advertised at broadbanddeals.co.uk as Sky for 12 months but I was then transferred to a sky page which said 18 months, so `phoned BB deals and was told it was definitely 12 months and would I like to sign up over the phone which I replied please send me an email to confirm, but I was told they didn`t have an email address, so could not. (I never sign up to anything over the `phone as one`s bank details are openly available.) So went back to the SKY (direct) page and it was given as an 18 month or 12 month deal, so I`ve emailed them to ask which one it is. No answer yet.
Hi Hopkirk,
and The Chair
I like using Firefox as they do not appear to collect loads of info on the user (I may be wrong) but they seem to be less intrusive than say Google who seem to own all the rest of the browsers available.

[Theseeker123]

Thanks for all your answers, but I still haven`t found the solution! I`ll let you all know if I get an answer from Sky about their 12 or 18 month contract!