Can't Edit Profile?

Kromovaracun | 09:00 Wed 05th Dec 2018 | Editor's Blog

16 Answers

I'm trying to change my AB password, but every time I try to make the changes on the "edit profile" screen it says my password is incorrect (when it isn't).

Could I have some assistance with this?

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Old_Geezer

Caps lock not on ?

Kromovaracun

Question Author

I'm definitely writing it correctly.

Had this problem before and gave up trying to solve it.

Kromovaracun

Question Author

I would e-mail about this but the email address associated with this account has been deactivated for quite some time.

Old_Geezer

:-) Ah, you should change it in your profile.

Kromovaracun

Question Author

I would, but I need to put in my current password for that, which always comes up as wrong....

Kromovaracun

Question Author

Maybe I should just create a new AB account and delete this one.

But I've had it since 2006 and I don't want to break my streak :(

ABSpareEditor

You can change the email address associated to your AnswerBank account in the "Edit My Profile" tab on your profile page.

I think the reason you're having trouble is because I have changed it manually for you in the past.

Kromovaracun

Question Author

You did? I don't remember that...

If I try to change the e-mail address now, it requires my current password - but every time I put it in, it says it's wrong.