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Norton Security Error

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northboy | 20:42 Fri 03rd May 2013 | Technology
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each time I log on a couple of minutes later I get a message from Norton anti virus saying:-installation failed-Norton anti virus has encountered an error 8506.421.
tried talking to Norton online but they never have an operator available.
I downloaded Norton as soon as I got it and registered it.
HELP please
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Googling 'error 8506.421' shows that you're not alone! The most commonly suggested solution is to start gain. i.e. download and run the Norton removal tool:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
Restart your computer (to force the registry to update itself) and then reinstall Norton.

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Here is a link to download Norton products - https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN_EndUserProfile_en_us

If your problem persists, click on the following link to contact Norton - https://support.norton.com/sp/en/us/home/current/contact Media URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20090708112600EN_EndUserProfile_en_us
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