Body & Soul3 mins ago
Why Are Appliance Warranties Based On Time?
14 Answers
Beko want me to take an extended warranty on my washing machine. If I only use it once a fortnight but someone else would use theirs 2 or 3 times a week why should we pay the same?
Such warranties should be based on the number of cycles e.g. 300 cycles = 6 years for me, 2 years for the 3 times a week guy.
Such warranties should be based on the number of cycles e.g. 300 cycles = 6 years for me, 2 years for the 3 times a week guy.
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For more on marking an answer as the "Best Answer", please visit our FAQ.Well they won't know how to decide that will they and users won't predict honestly. We have given up with those, last machine (Ariston washer dryer)we paid it annually and never had to call out an engineer in 13 years. When it finally broke big time we'd paid out the cost of at least 2 new machines.
dave I am not into extended warranties anyway, if sales person offers me one, my reply is always "you are putting me off buying this if you do not think it is going to last a reasonably time"
But to your question the cycle thing on the face of it sounds reasonable, but what cycle you going to measure, so many programs, a high temperature long wash must cause more wear than a low temp short wash. I always double spin my washing is that going to count as a cycle?
But to your question the cycle thing on the face of it sounds reasonable, but what cycle you going to measure, so many programs, a high temperature long wash must cause more wear than a low temp short wash. I always double spin my washing is that going to count as a cycle?
What you are in reality asking for is that the item under guarantee be fitted with a recorder of usage - such as is for example fitted to large equipment such as bulldozers, generators, etc. (running/operating hours). These recorders would have to be reliable and tamper proof. At that point it would become possible to for example guarantee against failure for so many running hours, irrespective of how many days, months or years it took to build up that total. It is unrealistic to expect any manufacturer or insurer to simply accept that the customer has correctly anticipated the amount of usage in a given period or that he/she will be honest about keeping to that because it is highly unlikely that he/she will know how often or for how long the item has been in use a year or five down the road - and the question of honesty rears its head (not without reason).
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