ChatterBank1 min ago
Message From Holland And Barrett
14 Answers
Also a similar one from the Body Shop...both in my inbox
Dear......
Amid the developing coronavirus situation, I wanted to take the time to reassure you of the actions we are taking as a responsible health and wellness retailer at this time.
The health of both our customers and our team members is our biggest priority. We are closely following the advice of Public Health England and the World Health Organisation and introducing a wide variety of measures to minimise the impact to public health.
Cleaning in our stores has been intensified, with our teams requested to regularly sanitise their hands, and to maintain distance when working with customers, including encouraging customers to use contactless payments where possible. Sampling activities have also been temporarily suspended as an additional precautionary measure.
Any of our team members who show even mild signs of flu-like symptoms have been advised to follow the government advice surrounding medical care and self-isolation, and we are ensuring that team members are supported fully during this time.
We know that in times like these, it’s more important than ever that you are able to access the healthy food, vitamins and supplements you need. All of our shops remain open and ready to help. For those of you who don’t currently want to be out and about on the high street all of our store products, and further extended ranges, are available online at hollandandbarrett.com. Please feel free to make use of the home delivery or click & collect service.
We will continue to monitor the situation and follow direction given by the government and will take whatever action is necessary to protect the health of our customers and our teams.
Tony Buffin
CEO, Holland & Barrett
Dear......
Amid the developing coronavirus situation, I wanted to take the time to reassure you of the actions we are taking as a responsible health and wellness retailer at this time.
The health of both our customers and our team members is our biggest priority. We are closely following the advice of Public Health England and the World Health Organisation and introducing a wide variety of measures to minimise the impact to public health.
Cleaning in our stores has been intensified, with our teams requested to regularly sanitise their hands, and to maintain distance when working with customers, including encouraging customers to use contactless payments where possible. Sampling activities have also been temporarily suspended as an additional precautionary measure.
Any of our team members who show even mild signs of flu-like symptoms have been advised to follow the government advice surrounding medical care and self-isolation, and we are ensuring that team members are supported fully during this time.
We know that in times like these, it’s more important than ever that you are able to access the healthy food, vitamins and supplements you need. All of our shops remain open and ready to help. For those of you who don’t currently want to be out and about on the high street all of our store products, and further extended ranges, are available online at hollandandbarrett.com. Please feel free to make use of the home delivery or click & collect service.
We will continue to monitor the situation and follow direction given by the government and will take whatever action is necessary to protect the health of our customers and our teams.
Tony Buffin
CEO, Holland & Barrett
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