Tax Free Childcare Accounts

[bednobs]

i almost hate to ask this q as i provoked such ire last time i asked about them, but someone might be able to advise me. you have to re-confirm your eligibility every 3 months. It's usually an easy process, but this time i want to close one of the accounts, or not re-confirm for one of them. I can't work out how to do it. The helpline is closed (presumably redeployed to other areas of benefits that need helping more at the mo) does anyone know how to close one of the accounts but not the other if you have 2?

[Buenchico]

Does this help?
https://revenuebenefits.org.uk/tax-free-childcare/guidance/how-does-tax-free-childcare-work/making-a-claim/closing-an-account/

[wolf63]

I can't help you with your query - sorry/sozza in PP language. I remember your last post on this subject and I remember you were getting nasty comments from someone. It was totally out of order.

I have just noticed that Chris has posted an answer - he who knows everything

[bednobs]

its kind of yo to anwer chris but no, not really! If i didnt reconfirm i would lose the other account, which i want to keep

[woofgang]

you might try emailing them?
https://revenuebenefits.org.uk/contact

I hope you are ok

[bednobs]

not really woofie :)

[calmck]

Don’t know if this will help but if you go to gov.uk and search child benefits the answer could be there

[sherrardk]

Could you ask your childcare provider if they know?

[THECORBYLOON]

When you re-confirm, does that cover all three or can you do it individually?

[woofgang]

yeah sorry bk silly question really

[THECORBYLOON]

Their website says the phone line hours have changed, not closed.

"Telephone:
0300 123 4097

Textphone:
0300 123 9232

Opening times:

Our phone line opening hours are temporarily changing to:

Monday to Friday: 8am to 4pm"

[bednobs]

there is no option to confirm for only one and not the other. thanks tcl that proably explains it. i think i did call around 4

[bednobs]

thanks to everyone that answered

[THECORBYLOON]

Good luck on Monday!

[pixie374]

So sorry, bednobs xx hope it is sorted easily.