Ipad Emails

[Thisoldbird]

I don't have an ipad but my sister does..she can't send emails for some reason .

Anyone got a simple answer I might suggest for her.

Like me she's not technically minded..were both in our forage haha

[Bobbisox1]

She’ll have to go into her settings,mail , account to make sure she has the correct information in there ie, password and email address

[Thisoldbird]

Thanks Bobbisox..I'll pass the message on. X

[Buenchico]

The usual way to fix such problems (if carrying out the basic checks suggested by Bobbi doesn't help) is to simply delete the email account from the app and then create it again. (Existing emails won't be lost through doing that. It's just the settings that are being removed and then put back into place).