Cant Reopen A Website I Used A Week Ago

[piggynose]

I even tried "down for everyone or is it just me" that said its just me. So i managed to open the website but when i tried to open one of the links it crashed!
any suggestions would be appreciated.

[JimF]

Clear your browser cache and cookies.

[Buenchico]

Jim's beaten me to it with what, I'm sure, is the correct answer.

If you need instructions though, Piggy, please tell us which web browser you're using.

[piggynose]

google chrome and with AB i tend to use microsoft edge.

[piggynose]

so help would be nice, chris +jimf

[Buenchico]

For Chrome, see here:
https://support.google.com/googleplay/answer/32050?co=GENIE.Platform%3DDesktop&hl=en-GB

With Edge, things can get a bit tricky (with regard to providing instructions), as some people are still using the older version of the program but most others are now using the new one. I'll assume that you're using the new version (which you definitely should be by now):
https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7943-a9e1-975a-a33d-ac10ce454ca4

[piggynose]

done all that chris, but still no joy.

[Buenchico]

Maybe it's a fault with the website itself?

Down Detector (and similar sites) only check whether or not it's possible to make a connection to a website's home page. If the links from that page don't work, or even if the home page is actually totally blank, Down Detector will still see the website as 'working'.

Do you mind telling us which site it is that you're trying to access? If not, provide a link and I'll see if it works for me or not.

[piggynose]

here it is chris :
businessenglishsite.com

[Sunk]

Maybe your internet provider have but a porn block on the site.

[Mamyalynne]

It won/t let me click on the links at the top of the page.

[Sunk]

I copied and pasted businessenglishsite.com and it opened for me. Sadly no porn ;-(

[piggynose]

thats strange, i used it several times last week.

[jim360]

SImilar errors for me. GoogleChrome insists that it's an SSL Protocol Error. I don't know what this is either, but maybe this link or similar can help track the issue:

https://kinsta.com/knowledgebase/err_ssl_protocol_error/

[jim360]

Or this one, which isn't trying to sell something:

https://aboutssl.org/fix-google-chrome-error-err_ssl_protocol_error/

NB this is directed at Chrome, but similar ideas would apply elsewhere too.

[piggynose]

thanx jimf, its getting late here, 00.12, so i´ll try again tomorrow.

cheers

[Buenchico]

I'm using Slimjet as my browser (which is basically a somewhat better version of Chrome, which doesn't try to link everything I do to Google). Clicking on links within the site you've pointed me to produces a message saying "This site can’t provide a secure connection".

That means that the website is saying that it's using an 'https' connection, rather than an 'http' one, (which is more secure if, say, you're submitting data to a site) but that it hasn't got a valid security certificate to prove that it really is using 'https'.

As the site was working for you a week ago, that suggests to me that the web administrator has failed to pay for an up-to-date security certificate and that its old one has now expired.

So the problem is 'at their end', rather than at yours. Hopefully the site administrator will fix the problem soon. However there is a workaround available to you, as follows:

Click on the link you want to use.
When you then get to a page that's not responding, look in your browser's address bar to where it says 'https'.
Click to place your cursor immediately to the right of the 's' and then hit your backspace button to delete that character.
Then hit enter.
The page should then load using 'http', rendering the need for a security certificate unnecessary, thus enabling you to view it.

[Sunk]

Using Safari browser on iPadOS 14.6. Works for me.

http://businessenglishsite.com/

[Sunk]

Buenchico

I am getting an http not an https link.

[Buenchico]

It's not the home page itself that's causing a problem, Sunk. (That does, indeed, only need http). It's the https links from that page, such as the one for 'Grammar Quizzes', that are causing the problem.

[piggynose]

As ive been travelling all day ive only got round to lookin at this thread now.jimf ill give that a miss, thanx anyway. Chris i will try yr slim thingy.