Quizzes & Puzzles3 mins ago
Entitled to refund on course I am no longer attending??
2 Answers
I signed up and paid for an adult community college course online, and immediately having done so, realised that I had stupidly signed up and paid for the wrong course.
As soon as I did this, I sent an email to the college and phoned to say that I needed to transfer to a different course. They said, no problem, but because the course I was being transferred TO, was less money (�90), I would be given a credit note for this amount.
I said I was not happy with a credit note as I cannot utilise this against a course until next year (yada yada yada) and even then I will not be in the country to do this, so I need a refund for the �90. They continually say that this is not their policy to do so.
Do I have rights to demand the �90 refund to my credit card? I obviously have paid �90 for services/goods which I technically haven't received in my opinion!
Thanks in advance for any help.
As soon as I did this, I sent an email to the college and phoned to say that I needed to transfer to a different course. They said, no problem, but because the course I was being transferred TO, was less money (�90), I would be given a credit note for this amount.
I said I was not happy with a credit note as I cannot utilise this against a course until next year (yada yada yada) and even then I will not be in the country to do this, so I need a refund for the �90. They continually say that this is not their policy to do so.
Do I have rights to demand the �90 refund to my credit card? I obviously have paid �90 for services/goods which I technically haven't received in my opinion!
Thanks in advance for any help.
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