Email Arrangement

[jennyjoan]

I have an arrangement with The Practice Manager at my surgery to email her with any problems and then she can have a word with the doctor since I don't hear too well.

Anyway had a problem on Tuesday with a prescription - some of it was missing and without going into a big saga, I contacted Manager yesterday at about 9.30am.

Now I asked her to confirm she received it since the last 3 emails I sent to her - she said she never received them.

How long would you give for her to ask her to email you back - the question is not urgent but a certain thing needs to be organised within a week or so, but I'm afraid of her forgetting again.

[THECORBYLOON]

Are you sure you're using the correct e-mail address?

[jennyjoan]

I am Corby - have been using it for about a year now. But you do have an interesting point, if I don't hear from her by next week - I will query that email address.

[calmck]

If the address is incorrect the email should be returned to you as undeliverable

[lankeela]

Can't you add a 'received/read' message so you get notified when she has received/read it?

[jennyjoan]

Lankeela - some people be annoyed at that particularly this is a privilege I am getting - everybody else has to phone.

I looked at emails she sent me over the last few months - and from her some have upper and lower case - and others from her again maybe first letter of her name in Upper Case. I know from years ago this would have been important but I have been recieving both with no problem.

I do suspect that - she will answer in her own time as there is "Covid". And I do think she did get the last emails but forgot to answer them. that's my bad.

[AuntPG]

If you 'reply' to her email address rather than input it manually, it will go to her. 'Not receiving' emails seems to be a good excuse for not doing her job properly.

[jennyjoan]

apg - I would be aware of that and they are all replies as she sends me emails that I have to get this and that done ie bloods for example and I reply. No I find them when I go to the surgery that they are apathetic - couldn't care less.