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Thanks both, sorry for late reply, been on school run. Since my post, the courier has been, b.i.l rejected parcels (3 this time). Courier was Hermes, took delivery back, left proof printout, the origin is a company called JD? They are supposed to have cancelled the account. We'll see! Could be right about "brushing" hopefully the company will sort it, they'll soon get sick of the returns otherwise. Having the proof from the courier is good. Thanks for your replies.