I Need To Discuss My Ovo Energy Bill - Anyone Had A Recent Bill From Them?

[barry1010]

I am somewhat confused. My latest bill credits my account with £66 from the Energy Support Scheme but Ovo has paid that £66 into my bank account.
Anyone got similar?

[Sqad]

Yes me too.
£66 paid into my bank account.

[Etch]

How do you view your bill(s)? On the first page of mine (PDF download) under 'Summary of charges' it shows 'Energy Bill Support Scheme -£66.00' and under 'Your balance' it shows 'Refunds 15th November £66.00 out'.

[cashier]

Mine goes to my credit balance. Octopus.

[furrypusscat]

We are with OVO and ours goes into bank account.

[barry1010]

Silly me! It does indeed show £66 out under 'Your Balance'.
I couldn't see for looking.
Thanks everyone

[Buenchico]

Explained under 'If you pay by Direct Debit' here:
https://www.ovoenergy.com/energy-bills-support-scheme

The reason it's done that way is because, if your energy supplier has done their sums right, the amount that you're paying by direct debit should, in itself, already be sufficient to cover the costs of the energy that you use. There's thus no need for them to hang onto the £66/£67 payments, so they're then refunded back to your bank account.

[barry1010]

I didn't really want them to do that, Buen. I massively overpay to get the 4% interest on my credit :D

[cashier]

Can you make one off payments to your account Barry? You can always pay it back in if you can.

[Buenchico]

Interest? Maybe I'm with the wrong supplier! I also like to build up a healthy credit balance but that's just to
(a) know that I won't need to worry about turning the heating up if it gets really cold (or if I fall ill) ; and
(b) so that I can hopefully look forward to a nice refund later on ;-)

[When I checked my electricity bill balance with British Gas a week or two ago, I was £1192 in credit but I'm still economising on energy usage like mad!].

[barry1010]

Cashier, I will do that. My bank also gives me cash back on direct debits to my energy company so I’ll increase the DD

[davebro]

Shell keeps the £66 & has reduced my DD by that amount.

[teacher1]

I am well in credit with OVO and a second £66 monthly payment has just been paid into my bank account from them.

[goodgoalie]

My supplier takes the direct debit out of my account on the 1st of each month as usual, then when they receive the £66 from the government, they pay the DD back into my bank account.

[davebro]

just comparing my dual fuel bills:

Oct 2021 £50 2022 £97
Nov 2021 £70 2022 £129

[barry1010]

Not funny, is it