Card Factory Contact Number?

Karamia | 13:25 Mon 20th Mar 2023 | Business & Finance

4 Answers

Does anyone know of a way to contact Card Factory? Preferably a phone number?
Have tried to email customer services but no response so far.
Does anyone know how to go about getting a refund for faulty goods if paid on credit card? Only small amount of money so don't know if it possible.

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elliemay1

Head Office
01924 839150
Card Factory, phone

elliemay1

Address: Century House, Brunel Rd, Wakefield WF2 0XG

gingejbee

Did you buy online or instore? Do you have a receipt?
I'd be taking "faulty goods" back to the nearest store for a refund...if it was worth the trip/hassle!

Karamia

Question Author

Thanks for trying to help Elliemay but just rang the number and all it does is direct me to email the customer services.
Does not look like they want to make it easy to get a refund!
Yes Gingejbee it was an online purchase - a personalised card which they have sent with words missing and also the number 21 missing. On my online account under 'my order' you can see how the card should look with all correct words and number there. But when it arrived it was faulty.
Guess I will have to try Moonpig instead.

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