Travel Insurance Extra Cost And Exclusion

[baldyhiggins]

I bought and paid for travel insurance and listed all my pre existing medical conditions. But have acid reflux now and am on a waiting list for an appointment to go to hospital for a Barium Swallow. I phoned the travel insurer and they have excluded my pre existing condition for acid reflux and charged me over £60's to change the details. I've to phone and tell them the results once I've had said test. I find the extra charge a bit steep and wondered if anyone else has had this experience?

[237SJ]

Yes, it is a bit steep. I phoned my travel insurer to make a change to my annual policy and was charged £30 and that was the for the actual cover (I added cruise insurance) Bit of a rip off to charge £60 for a change of details and the condition isn't even included. I wouldn't be insuring with them again.

[baldyhiggins]

Phoned the company again. I am definitely being excluded for all medical conditions. But the good news is I am being charged only 67pence not pounds extra! I will also be reinstated once I've had my test done. Thank you all for your comments