Howard Brown is the black guy with the glasses. He was one of the original ones who did the ads, along with a lady from Belfast whose name escapes me and who doesn't do the ads anymore (though she's still on some of their printed brochures and stuff).
I'm with shooting them all into space. When I had my "mortgage review" a few years ago, the scumbags tried to put one over on me from start to finish. Don't get me started...