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mallyh | 09:03 Fri 01st Nov 2024 | Body & Soul
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waited quite a while for hospital appointment with a surgeon ,eventually got one for yesterday ,quite a drive then trying to find parking space ,sat in waiting room for 40 odd minutes when nurse came and said he was running late there would be a delay then after another 10 minutes 2 nurses came out and asked who had appointments with mr surgeon ,the clinic has been cancelled and they will send out another appointment , rant over x

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Such care and consideration, eh? Mrs Clarion had an appointment recently and sat waiting for nearly 2 hours, when the receptionist went in to see the specialist and ask what the problem was, as people were going in who had turned up much later. It turned out that he'd dropped all the files on the floor and mixed up the order. Chaos ensued!

My sympathy. Life does things like that too darned often.

I'd be brassed off too

It seems to be the same everywhere, emailed a friend back where we used to live to see how hubbies op went, for the second time they got to to hospital and went through everything with nurse.  A short time later they said they had not got a bed due to an emergency and sent him home.

Another wasted 100 mile round trip.

Incompetence, incompetence, wherefore art thou? Oh, yes,  right here amongst us all. 

When its your own personal health issue it becomes difficult to accept any sort of delays, and even more difficult to accept any mistakes, especially within the NHS.

Humans run and opperate the NHS  the same as any other organisation. A surgen is offten called away in an emergency or delayed in an already operation in progress, Most surgens can only assume they will be free on certain days and that is as much as they can hope for.

And I talk from personal experience. I go back nearly 20 years ago when I was asked to arrive at the hospital by 7am and wait for a bed in prep for an opperation. I was still sitting there at 6pm when a nurse came out and said that I would have to return the next day at the same time due to a number of problems / delays they had experienced that day with other opperations. I had to take into consideration that my opp had to be classed as none urgent so I was put back time and time again throughout the day. Howerver the nurse did pass a message on from the surgen that I would be first on the block in the morning providing nothing urgent came in, ie road accidents and so forth.

Regarding the comments @9.08 dropping files on the floor, human error, it happens, it happens many times a day in offices all over. Like I said we don't want to accept the slightest mistake by any human within the NHS. When people are over worked and rushed even more mistakes will happen.

"It turned out that he'd dropped all the files on the floor and mixed up the order. Chaos ensued!"

Are we living in 1966? There is a computerised calendar that would have solved that problem in seconds.

Hence why the proposed investments within the NHS. And yes i beleive some of their computers are very much ready for the skip. Hard to believe is it not.

I was going to say the same, rocky.  

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