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When I contacted a holiday park a week ago to enquire about caravan hire over Christmas, I made it clear that my decision would likely come at the last minute due to work commitments and just that I am a ‘last minute person’. Despite my transparent communication, they have persisted in calling me daily, which feels intrusive rather than helpful. I understand that they are likely trying to secure bookings, but their relentless follow-up has become a nuisance rather than a service.
On Saturday, after a week of daily phone calls, I chose not to answer their latest attempt to reach me. I appreciate their desire to finalise reservations, but I simply do not wish to be pressured into making a decision. This is my usual approach to holiday planning, and I feel it’s important for businesses to respect the preferences of potential customers. If I decide to move forward with a reservation, I will reach out when I'm ready, without the influence of ongoing phone calls.
What should I do? Continue to ignore them/block them?
It's essential for service providers to understand that not all customers operate on the same timeline.
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