Deeds have been done away with for years. It is only your Registration on the computer at the Land Registry which counts now. Whilst the mortgage exists what Woolwich/Barclays have told you is correct and the reason is to ensure that no one takes unfair advantage of them. The fee for this work varies between �250 - �850, so �400 is reasonable. Whilst the mortgage exists you cannot transfer the title yourself, the Land Registry will not act without the consent of your lender, who, as you have been told, will wish it to be done by a solicitor. Minus the mortgage you can DIY for a cost of about �80. The Land Registry will guide you through the process and you will have to obtain a Stamp Duty Land Tax Certificate otherwise the LR cannot make the change.