Help... question about share dealing.

[JJ1969]

Hi,

Can anyone tell me whether there is any statutory provision which protects a consumer who has received shoddy treatment when selling their shares.?

This is a long protracted tale.. selling shares.. consolidation prior to completion.. buy back .. I could go on for hours... BUT

The bottom line is that the 'bank' claim they have acted in accordance to FSA guildlines. We cannot find these guidlines which cover communication with customer in the event of a consolidation.

Could I claim damages.. ( for time off work.. phone calls.. etc..) in relation to their failure to adhere to statute( SoGaS Act????) or do I have to pursue under negligence.

I am grateful in advance x

[Nether Edge]

Ask Bank for copies of its consumer complaint procedure. You can find FSA's on web.
If no joy, write to Banking Ombudsman.