oh sit im getting sky broadband soon and have heard on here tonight that is not that good and have been advised to go onto www.skyuser.co.uk to tweak it up to its full potential, but just another thing to ad here is I think sky must have the mac code from your previous isp to release you computer from them ,have they got that as sometimes your isp are so dumb and cant be arrssed to tell you they have not got the mac code and if they have not got that then they cant send you your password cause they cant connect you without it